FAQ's
A: We offer online shopping via our secure shopping cart under all product style pages. As our retail venture grows we will add additional ordering features.
A: We accept VISA and Mastercard
A: We are obligated to collect sales tax for shipments delivered within Washington State
A: We ship via USPS for retail collars and leads. You have the choice 1st Class, Priority and Express Overnight. We have one shipping fee per class of shipment for all destinations within the USA (including Alaska & Hawaii) and Canada. We ship Monday thru Friday, excluding national holidays
A: We do ship to Post Office Boxes . We do not ship outside US other than to Canada.
A: Shipping & Handling rates (up to 2 units in one box) for addresses in the USA and Canada│Regular First Class/Parcel Post $5.75│Priority $8.50│Express Overnight $14.50. For quantities over 3 units we calculate on a per order basis based on the total quantity. Send us an email via Contact Us with desired order and we'll calculate your shipping cost and advise
A: We guarantee delivery within 7-10 days as our regular, non-premium service for in-stock merchandise depending on your location.
A: Unfortunately no,not at this time. Because we deal in sized product, we prefer the owner of the dog purchase their products to help prevent sizing errors/returns. Merchandise is shipped to the credit card holder's address.
A: We do not offer gift certificates or gift wrapping at this time.